Comments for Tips, Tricks and Troubleshooting BSNL Broadband http://bsnldataone.wordpress.com By and For DataOne Users! Sun, 27 Jul 2008 09:55:31 +0000 http://wordpress.org/?v=MU Comment on Troubleshooting DNS Issues of BSNL Broadband by Raj http://bsnldataone.wordpress.com/2007/02/06/troubleshooting-dns-issues-of-bsnl-broadband/#comment-8 Raj Tue, 08 Apr 2008 02:38:25 +0000 http://bsnldataone.wordpress.com/2007/02/06/troubleshooting-dns-issues-of-bsnl-broadband/#comment-8 Navneet - What seems to be the problem? Are you able to ping the IP address of the DNS servers of OpenDNS? That would be the first step to troubleshoot your connection while using OpenDNS. Navneet - What seems to be the problem? Are you able to ping the IP address of the DNS servers of OpenDNS? That would be the first step to troubleshoot your connection while using OpenDNS.

]]> Comment on Troubleshooting DNS Issues of BSNL Broadband by Navneet http://bsnldataone.wordpress.com/2007/02/06/troubleshooting-dns-issues-of-bsnl-broadband/#comment-7 Navneet Sun, 06 Apr 2008 14:14:27 +0000 http://bsnldataone.wordpress.com/2007/02/06/troubleshooting-dns-issues-of-bsnl-broadband/#comment-7 Hey i switched to Open Dns and every other damn DNS i cud search for...but nothing's helping! Hey i switched to Open Dns and every other damn DNS i cud search for…but nothing’s helping!

]]> Comment on Unable to Connect to DataOne Broadband? by Raj http://bsnldataone.wordpress.com/2007/02/06/unable-to-connect-to-dataone/#comment-4 Raj Fri, 01 Jun 2007 10:24:02 +0000 http://bsnldataone.wordpress.com/2007/02/06/unable-to-connect-to-dataone/#comment-4 Btw, which plan are you using for which you are paying 1500/- ? Downgrade your plan to home 500 for time being! Btw, which plan are you using for which you are paying 1500/- ? Downgrade your plan to home 500 for time being!

]]> Comment on Unable to Connect to DataOne Broadband? by Raj http://bsnldataone.wordpress.com/2007/02/06/unable-to-connect-to-dataone/#comment-3 Raj Fri, 01 Jun 2007 10:22:56 +0000 http://bsnldataone.wordpress.com/2007/02/06/unable-to-connect-to-dataone/#comment-3 Hello there, I understand your frustration and had been through it. I recommend you do the following. 1. Dial '1800-424-1600' and ask for phone numbers of your city's BSNL broadband in-charge or boradband department's head. 2. Dial that person and lodge another complaint. 3. Visit the grievance cell and let them know that you don't want to pay for their pathetic service. Hello there,
I understand your frustration and had been through it. I recommend you do the following.
1. Dial ‘1800-424-1600′ and ask for phone numbers of your city’s BSNL broadband in-charge or boradband department’s head.
2. Dial that person and lodge another complaint.
3. Visit the grievance cell and let them know that you don’t want to pay for their pathetic service.

]]> Comment on Unable to Connect to DataOne Broadband? by N V Raghavan, http://bsnldataone.wordpress.com/2007/02/06/unable-to-connect-to-dataone/#comment-2 N V Raghavan, Fri, 01 Jun 2007 04:41:11 +0000 http://bsnldataone.wordpress.com/2007/02/06/unable-to-connect-to-dataone/#comment-2 I have an Internet connection and it was working for quite a long time. Suddenly during the second week of May'07 the connectivity got disconnected and I made a compalint to the Triplicane Exchange as well as to 1500. After two days of anxiety a person came and attended to the problem and started working. Alas the Broadband was working just for a week and gagian the connectivity cut off. After waiting for two days I again made a compalint to 1500 and also to the AE of Triplicane exchange. Again after two days of waiting a person came on 31st May'07 and rectified( ? ) the problem. As soon as the person left my house again the connectivity got cut and My self and my daughter are very upset with the way of broadband response and the staff response and thinking of surrudering the Modem and go for a private service providers. My telephone number is 28441935( is in the name of my daughter) and I am going to make a complaint once again to-day. I don't know to which higher official should I contact. In the meantime I very sick and pain to pay Rs.1000.00 minimum for a non working broadband services.On an average I am paying around Rs.1500.00 for Internet charges only and other telephone charges are extra. By any chance some higher officials read this mail please arange for permanent rectification and continuous connectivity to my house and ensure no stress because of this since my family members are in US and I am unable to chat with them with Webkam. N V Raghavan I have an Internet connection and it was working for quite a long time. Suddenly during the second week of May’07 the connectivity got disconnected and I made a compalint to the Triplicane Exchange as well as to 1500. After two days of anxiety a person came and attended to the problem and started working.

Alas the Broadband was working just for a week and gagian the connectivity cut off. After waiting for two days I again made a compalint to 1500 and also to the AE of Triplicane exchange. Again after two days of waiting a person came on 31st May’07 and rectified( ? ) the problem. As soon as the person left my house again the connectivity got cut and My self and my daughter are very upset with the way of broadband response and the staff response and thinking of surrudering the Modem and go for a private service providers.

My telephone number is 28441935( is in the name of my daughter)
and I am going to make a complaint once again to-day. I don’t know to which higher official should I contact. In the meantime I very sick and pain to pay Rs.1000.00 minimum for a non working broadband services.On an average I am paying around Rs.1500.00 for Internet charges only and other telephone charges are extra.

By any chance some higher officials read this mail please arange for permanent rectification and continuous connectivity to my house and ensure no stress because of this since my family members are in US and I am unable to chat with them with Webkam.

N V Raghavan

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